Introduction
Engaged Course Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online learning platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses
- Make purchases
- Contact us for support
- Subscribe to newsletters or communications
- Participate in surveys or feedback
This information may include:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
- Course progress and completion data
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visits
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing course enrollments and payments
- Delivering course content and tracking progress
- Communicating with you about your account and courses
- Providing customer support
- Improving our website and services
- Sending educational content and updates (with your consent)
- Complying with legal obligations
- Detecting and preventing fraud or security issues
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, such as:
- Payment processors
- Email service providers
- Web hosting services
- Analytics providers
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure payment processing
- Regular backups and recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze website usage and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
Local Storage
Our website may use local storage (localStorage) to temporarily store information such as:
- Course progress and preferences
- Form data during checkout process
- User interface preferences
This information is stored locally on your device and is used to improve your user experience. You can clear this data through your browser settings.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods depend on the type of information and legal requirements:
- Account information: Retained while your account is active and for a reasonable period after closure
- Course data: Retained to provide lifetime access to purchased courses
- Payment information: Retained as required for tax and legal purposes
- Communication records: Retained for customer service and legal purposes
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Engaged Course Network
1847 Sunset Boulevard
Los Angeles, CA 90026
United States
Email: [email protected]
Phone: +1 (323) 418-1847
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.